The bank app says your stokvel has R86,420. The contribution register says members have saved R87,200.
Which number is correct?
Possibly both. A bank fee may not yet be in the register. A member may have sent proof of payment before the transfer cleared. An approved payout may still be pending. Or one of the records may simply be wrong.
A bank reconciliation explains the difference. It connects what the bank processed with what the scheme believes should have happened.
Why The Bank Balance Is Not The Member Record
The bank statement can show that R1,000 arrived on Tuesday. It cannot always tell you:
- Which member paid it
- Which contribution month it covers
- Whether the member paid too much or too little
- Whether part of it is a joining fee or penalty
- How the amount should affect the member's entitlement
The scheme's register contains that meaning. The statement provides independent evidence that the money actually moved.
Both records are necessary. A spreadsheet without a statement can include money that never arrived. A statement without a contribution register cannot explain who owns the pooled balance.
Choose A Fixed Cut-Off
Reconcile to the same date each month, usually the final calendar day. Download the complete statement directly from the bank rather than relying on notifications or screenshots.
Gather:
- The bank statement for the full period
- The previous month's signed reconciliation
- The contribution register
- The payout and expense register
- Proof of payment for unresolved deposits
- Approval records for money that left the account
- Any investment or secondary-account statements
Use the Africa/Johannesburg date shown by the bank when deciding which period contains a transaction. A payment initiated on the last day of the month may only appear in the next statement.
Step 1: Confirm The Opening Balance
The new statement's opening balance should agree with the previous statement's closing balance. It should also agree with the prior signed reconciliation after allowing for items that cleared later.
If it does not, stop and find out why. Common causes include:
- The statement covers the wrong dates.
- A previously pending transaction was edited or removed from the working record.
- The group switched accounts without carrying the full balance forward.
- The prior reconciliation was never finalised.
Do not begin allocating the current month's deposits until the opening position is understood.
Step 2: Match Every Deposit
Work through the statement line by line. Match each deposit to the member number, amount and contribution period in the register.
Use a consistent payment reference such as SCHEME_CODE-MEMBER_NUMBER. Names are unreliable: they can be shortened, misspelled or replaced by the name of the account holder who made the transfer.
Classify every incoming amount as one of the following:
- Matched member contribution
- Joining fee or other approved charge
- Interest received
- Reversal or refund
- Unallocated deposit
If the reference is unclear, check the amount and proof of payment. Do not allocate money because it “must be” from the only member still marked unpaid. Two members can pay the same amount on the same day.
Keep an unallocated list containing the date, amount, statement reference and investigation status. This protects the member who paid and prevents the same deposit from being assigned twice.
Step 3: Match Every Payment Out
For each debit, find:
- The person or organisation paid
- The purpose
- The approval required by the constitution
- The invoice, claim or payout calculation
- The date and amount recorded in the scheme register
Bank fees and interest adjustments should also be recorded. Small amounts become unexplained differences when they are repeatedly ignored.
An outgoing payment without support is an exception even if everybody remembers discussing it. Ask for the evidence and record the result. If the payment was not properly authorised, use the group's dispute and correction process rather than changing the record to make it appear approved.
Step 4: Calculate The Expected Balance
Start with the opening bank balance, add deposits processed by the bank and subtract payments processed by the bank.
| Reconciliation Item | Amount |
|---|---|
| Opening bank balance | R[amount] |
| Plus deposits on statement | R[amount] |
| Less payments and bank charges | R[amount] |
| Expected closing bank balance | R[amount] |
| Actual closing bank balance | R[amount] |
| Difference | R[amount] |
The expected and actual bank balances should agree exactly.
Then reconcile the bank balance to the scheme ledger. Account for timing items such as an approved payout that has not cleared or a contribution recorded from proof of payment that the bank has not yet received.
Never use Math.round()-style mental adjustments or discard a few cents. Record the actual cents shown by the bank. If money must be split, the scheme's agreed calculation and rounding rules should determine the allocation.
Step 5: Review Member Totals
Once transactions match, review the member register for unusual results:
- A member marked paid with no matching bank deposit
- The same bank deposit linked to two members
- A contribution recorded in the wrong month
- A member balance changed without a transaction
- A payout exceeding the member's approved entitlement
- A large manual adjustment with no note
The sum of member balances may not always equal the bank balance. The bank account can also contain reserves, interest, fees, unallocated deposits and money already approved for payment. The reconciliation should explain each category.
Step 6: Have Someone Else Review It
The preparer should sign and date the reconciliation. A second authorised committee member should compare it with the original bank statement and supporting records.
The reviewer is not expected to redo every calculation blindly. They should check:
- The statement dates and opening balance
- A sample of member deposits
- Every unusual or large outgoing payment
- The unallocated list
- Changes to outstanding items from the prior month
- The final calculation
The committee should receive a short summary: closing balance, total contributions, total payments, members in arrears, unallocated deposits and unresolved exceptions. Avoid posting full statements containing personal information into a general chat.
When The Reconciliation Does Not Balance
Use a calm sequence:
- Recheck the statement period and opening balance.
- Search for transposed digits, duplicates and omitted bank fees.
- Check whether a payment was reversed.
- Compare transaction dates with the dates entered in the register.
- Ask for missing support from the responsible person.
- Record the unresolved difference and assign an owner and due date.
Do not create a fictional “adjustment” to force the difference to zero. An unresolved amount remains visible until evidence explains it.
If the difference suggests misuse of funds, preserve the records, secure the account through verified bank channels and follow the constitution's investigation and dispute process. Our guide to member default and dispute resolution explains how to keep the process fair and documented.
A Ten-Minute Routine Becomes A Control
Reconciliation works because it is repeated. A small mistake found in July is usually easier to fix than twelve months of uncertainty discovered on payout day.
Zeturi helps schemes keep contribution allocations, approvals and exceptions beside the transactions they explain. The result is not merely a tidy report. It is a balance that members can trust because the evidence is visible.
This article provides general record-keeping information and does not replace professional accounting advice.
