How can we help?

Go to your scheme dashboard and click "Record" or "Add to the pot". Enter the member details, amount, and reference. The contribution will be immediately reflected in the scheme balance.

Member IDs follow the format SCHEME_CODE-NNN, where NNN is a zero-padded number (e.g., ZET123456-007). This ID is used for payment references to ensure automated reconciliation.

Distributions (payouts) follow your scheme's rules—whether rotational, proportional, or event-based (claims). Admins can release funds from the dashboard, and the system notifies the group automatically.

Yes. Look for the "Export CSV" button on any list view. You can export members, transactions, and statements for accounting or record-keeping.

Click "Invite" on your scheme dashboard. Enter their email address and role. They'll receive an invitation email with a secure link to join your group.

Yes. We protect your data at every step. Only your circle sees what belongs to your circle. Every action is recorded. POPIA-compliant.

Visit the Notifications page from your profile menu. You can choose which types of notifications to receive and select your preferred channels (email, SMS, in-app).

We support standard EFT and real-time PayShap payments. Always use your unique Member ID (e.g. ZET123456-007) as the reference to ensure the system auto-allocates your funds correctly.