Question 1

What types of schemes can I run on Zeturi?

Accepted Answer

Zeturi supports four specialised engines: Stokvels (savings/rotation), Burial Societies (risk/claims), Investment Clubs (unitised wealth), and Property Syndicates (capital/yield). Each engine is built for that specific operating model.

Question 2

How long does setup take?

Accepted Answer

About 5 minutes. Choose your scheme type, enter basic details, and invite members. You can start recording contributions immediately.

Question 3

What does Zeturi cost?

Accepted Answer

You can set up a scheme for free. When you're ready to launch (invites, exports, document uploads, notifications, proposals, and capital events), you'll choose a paid plan. Plans start from R149/month per scheme. Tiers: Basic, Standard (Burial), Growth (Investment), and Pro (Syndicates).

Question 4

Does the fee come from the member or the pot?

Accepted Answer

It comes from the pot. It's a single expense line item for the whole group, not a subscription for every member.

Question 5

Is Zeturi a bank?

Accepted Answer

No. Zeturi is a bookkeeper, not a bank. Your scheme keeps its own bank account and pays members directly. Zeturi records and reconciles every contribution, claim, and payout so the whole group works from one shared record.

Question 6

Does Zeturi hold our money?

Accepted Answer

No. Zeturi is a platform, not a bank. Your funds stay in your existing club bank account. Zeturi tracks the movement of money, but we never touch it.

Question 7

Is my scheme's data secure and transparent?

Accepted Answer

Yes. We protect your data at every step. Only your circle sees what belongs to your circle. Every action is recorded. POPIA-compliant.

Question 8

Can I access Zeturi on my phone?

Accepted Answer

Yes. Zeturi is fully responsive and works on all devices: phones, tablets, and desktops. No app download required.

Question 9

How do I record payments without bank integration?

Accepted Answer

Record contributions manually after receiving EFT or PayShap transfers. Use the payment reference (SCHEME_CODE-NNN) for easier reconciliation. Direct bank integration is planned for major South African banks.

Question 10

How do rotation turns work in stokvels?

Accepted Answer

The Stokvel Engine automates the rotation schedule. Your circle sees upcoming turns and payout dates. The system tracks who has received payouts and calculates amounts based on contributions.

Question 11

What happens when someone in a burial society passes away?

Accepted Answer

The Burial Society Engine handles the claim workflow. Admins submit a death claim with required documentation. After the waiting period (default 3 months), eligible claims are approved and the payout is processed.

Frequently Asked Questions

Getting Started

Security & Transparency

Payments & Operations

Ready to Create Your Scheme?

Frequently Asked Questions

Getting Started

Security & Transparency

Payments & Operations

Ready to Create Your Scheme?